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Evry Jewels

Consult our FAQ, the answers to your questions might be here!

Evry Jewels Help Center

What should I do if my package is marked as delivered but I haven't received it?

What should I do if I received an incomplete order or an item is missing?

What is the company's policy on additional items received that I did not order?

In-Store Purchase Concerns?

How long does delivery take?

Can I edit or cancel my order?

What if I received a damaged or defective item?

TikTok Shop Orders

Cannot Find My Order Confirmation

MOST POPULAR QUESTIONS

Brand Protection

BRAND PROTECTION

Standard Warranty Protection

Extended Warranty Protection

Refund Policy

Shipping & Handling Policy

Package Protection

Warranty for orders placed before July 2nd 2024

POLICIES

Shipping Timeline

Shipping Fees

Customized Items

How do I check the status of my order?

Can I change my shipping address for an existing order?

Pre-Order Items

SHIPPING/TRACKING

Our story

Visit us In Store

How can I collaborate or partner with the company?

ABOUT US

Jewelry Care Guide

Bikini size chart

Ring Sizing Guide

Stock availability

Wishlist

PRODUCTS INFO

Customized/Personalized Pieces

CUSTOMIZED/PERSONALIZED PIECES

Which payment types do you accept?

Do you offer Buy Now Pay Later?

Are there any surcharges?

How do I use my discount code?

PAYMENT

ISSUE WITH ORDER RECEIVED

Loyalty Program

Sales & Promotions

REWARDS

How do I use my gift card/store credit?

Can I use a discount code and a gift card?

GIFT CARD / STORE CREDIT / DISCOUNTS

Need more help?

CONTACT US

Consult our store policies and warranties here.

Information about our products, stock availability, warranty and how to take care of them.

Information about shipping, delivery and ordering from us.

Information about rewards, sales, and loyalty program.

Information about gift cards / store credits / discounts.

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